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Digital agency · Perth, AU · serving globally

Digital partners
for ambitious e-commerce e-commerce
brands.

We run the customer experience, operations, and digital infrastructure behind the brands you'd want to be one of.

Trusted by ambitious brands · 4–5 year average client relationships

JK Attire4 years
Bimmer Plug3 years
Neveah2 years
Choix4 years
GreenShine2 years
Peak Pulse1 year

By the numbers

A decade of quiet work.

10+

Years of experience

15+

Disciplines under one roof

90%

Client retention rate

3

Continents served

What we do

Six pillars. One roof.

Most agencies specialise in one thing. We specialise in your business — which means we cover everything that touches your brand and your operations.

Our signature service

Customer Experience

Multilingual support, social moderation, and the systems that let your customers feel cared for at scale.

Multilingual support
Shopify, Gorgias, Zendesk
Social moderation
Chargeback recovery
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Run without breaking

E-Commerce Operations

Shopify store management, order workflows, and the operational backbone behind growing brands.

Shopify store ops
Order workflows
Inventory management
Platform migrations
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Built with care

Design & Brand

Branding, UI/UX, and visual systems that reflect where your brand is going — not where it's been.

Branding & identity
UI/UX design
Graphic design
Video & photography
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Engineered to convert

Web & Development

Custom websites and e-commerce builds designed for performance, SEO, and conversion.

Custom websites
E-commerce builds
Landing pages
Hosting & maintenance
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Compounding returns

Digital Marketing

SEO, paid media, email, and content — built around measurable results, not vanity metrics.

SEO
Google & Meta ads
Email & Klaviyo
Content & copywriting
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Earns its place

AI & Automation

Workflow automation, CRM integration, and AI tooling — useful, not hype-driven.

Workflow automation
CRM integration
AI customer support
Zapier & OpenAI
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Selected work

Results, not promises.

View all work

Why Lumelogi

Less an agency. More an extension of your team.

01

Embed deeply.

We work inside your operations, not next to them. The longer we work together, the better it gets.

02

Communicate honestly.

No jargon. No vague reports. Transparent enough to trust, specific enough to act on.

03

Stay around.

Our average client relationship is four to five years. We compound. We don't churn.

What clients say

The brands we work with stay.

"Lumelogi feels like an extension of our team. They handle the work most agencies don't want to do — and they do it with care."

J

JK Attire

Founder

"They scaled our customer support across five markets without us needing to add a single hire. Quietly, reliably, perfectly."

B

Bimmer Plug

Director

"We've worked with Lumelogi since day one. From branding to operations, they've supported every stage of our growth."

G

GreenShine Services

Co-founder

Ready when you are

Let's build something worth keeping.

Whether you need a customer experience overhaul, an operations partner, or a complete digital transformation — we'd love to hear what you're building.

Email

hello@lumelogi.com

Based in

Perth, Western Australia

Serving

AU · US · UK · EU

Local partner

LogiWorks →